Shipping policy
Order Processing & Production
All items are made to order, and we do not keep pre-made inventory.
Orders are typically processed and prepared for shipment within 1–5 business days after payment confirmation. Please note that production times may be extended during busy periods or due to unexpected circumstances.
Shipping Time
Once your order has been shipped, delivery times will vary depending on the destination.
Estimated delivery time:
Worldwide: 7–14 business days
These timeframes are estimates only and are not guaranteed. Delays may occur due to customs processing, shipping carriers, holidays, or other factors beyond our control.
Shipping Costs
Shipping fees are calculated at checkout and displayed before payment is completed. From time to time, we may offer free shipping promotions.
Tracking Information
Tracking details will be provided once your order has been shipped.
Please allow 2–5 business days for tracking updates to appear in the carrier’s system.
Delays
We are not responsible for delays caused by production backlogs, customs inspections, carrier disruptions, weather conditions, or peak seasons.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information.
If an order is returned due to an incorrect or incomplete address, additional reshipping fees may apply, and the order may not be eligible for a refund.
Lost, Stolen, or Missing Packages
If tracking information confirms that a package has been delivered, responsibility for the order transfers to the customer.
We are not liable for packages lost or stolen after delivery.
If a package is confirmed lost during transit, please contact us within 14 days of the estimated delivery date so we can review the situation.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer.
Contact Us
For any shipping-related questions, please contact us at:
amre.help@gmail.com